The traditional loan process is infamous for manual data entry and very little collaboration—characteristics that lead to overall loan quality issues, fraud and defects. Without common review processes and loan file standards, loan quality errors can lead to suspense conditions and huge delays, driving costs up and affecting your productivity.
Moreover, rules from the CFPB, the OCC, FDIC and individual state agencies are leading to increased oversight and heightened standards for quality. Investors move swiftly to require buybacks if they suspect fraudulent information or documentation. Today, lenders aren’t simply required to have controls for loan quality in place; they must show and prove that controls exist in each individual loan.