Instructor-led Online Course

The course presents the entire scope of servicing FHA loans, including basic terms and various structures, the administration of FHA loans, general and specific loss mitigation issues as well as recent FHA changes.

What it's about

During this course facilitators will cover the FHA Servicing objectives, processes and procedures required to meet compliance requirements, trends in loan administration and approved loss mitigation options.

Class Schedule

New dates coming soon.

View Education Calendar

Learning Goals and Objectives:

Upon completion of the course, students will be able to:

  • Define the FHA servicing objectives
  • Explain FHA requirements, systems and terms involved in servicing FHA loans
  • Ensure all servicing processes and procedures are in compliance with FHA requirements
  • Recognize the trends in loan administration and loss mitigation
  • Analyze the five (5) approved loss mitigation options


  • New servicing recruits
  • Experienced staff with new areas of responsibility
  • Line managers
  • Staff managers
  • Supervisors
  • Team leads
  • Trainers
  • Auditors


By the end of the course participants will have a solid understanding of the Federal Housing Administration and their objectives and requirements to implement policies and procedures that satisfy loan conditions.


Session One - Topics

  • Introduction to FHA Lending
  • FHA Servicing Objectives
  • Mortgagee’s Responsibility
  • FHA Mortgage Insurance
  • FHA Technology
  • FHA Programs

Session Two - Topics

  • Homeownership counseling
  • Delinquency and default
    • Relief
    • Loss mitigation issues
    • Special loss mitigation issues
  • Foreclosure avoidance & loss mitigation
  • Special Forbearance

Session Three - Topics

  • Specific Loss Mitigation Issues
    • Partial Claim
    • Loan Modification
    • FHA HAMP (Home Affordable Modification Program)
    • Pre-Foreclosure Sale
    • Deed-In-Lieu of Foreclosure

Session Four - Topics

  • Provisions for Military Personnel
  • Disaster Areas
  • Brief Overview of Foreclosure
  • A Look at Escrow Accounts
  • The Tier Ranking System
  • Servicing Adjustable Rate Mortgages
  • Preparing for an Audit
  • Changing Times

Tuition & Registration

The course is $600 per person. Tuition includes all course materials. Upon successfully completing the course, students will earn an industry-recognized certificate of completion.