Classroom Course

Classroom Mortgage Training – Quality Control for Origination

In today’s highly regulated and scrutinized mortgage environment, quality control and quality assurance have become important components of the mortgage origination and servicing processes. Maintaining investment quality loans is essential to company profitability, as well as maintaining knowledge regarding industry trends and best practice. This course will help you improve this required knowledge base while providing an opportunity to network with peers and learn how they are dealing with similar issues.

This course is designed for those in a leadership role, those individuals who are the “go to” person when a loan file issue is escalated. You are the team lead, supervisor or manager in Quality Control. You are the person who writes and/or enforces the policies and procedures. You will be responsible for writing the Quality Control Plan for your staff.

Class Schedule

Monday, July 31 - Tuesday, August 1, 2017
8:00 a.m. to 5:00 p.m.
MicroTek - Chicago

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Learning Goals and Objectives:

Upon completion of the course, students will be able to:

  • Detail the basic elements of an effective quality control plan
  • Recognize established timeframes for the audit process
  • List quality control audit requirements from Fannie Mae, Freddie Mac, FHA, VA, and RHS
  • Identify different types of sampling methods
  • Recognize procedures for ordering re-verifications
  • Identify methods for compiling and distributing audit findings
  • Recognize how policy and procedure impact quality control and business operations
  • List elements of underwriting data integrity assurance
  • Identify elements and methods for assuring regulatory compliance
  • Identify the elements and methods surrounding quality control of the valuation process
  • List essential elements of an outsourcing contract
  • Recognize red flags in the mortgage application and supporting documentation

Target Audience:

  • Quality Control Management
  • Compliance auditors and specialists
  • Underwriter Management
  • Processing Management
  • Risk Management

Course Benefits

Upon returning to the office, students will be able to:

  • Participants will be able to write up their Quality Control Plan
  • Prepare reports for senior management
  • Complete the process for sample selection
  • Identify red flags
  • Complete the process for sample selection
  • Identify red flags

Program Details

Day 1

  • Introduction to Quality Control
  • Agency Requirements
  • Selections
  • Reverifications
  • Evaluating the Underwriting

Day 2

  • Regulatory Compliance
  • Reviewing the Appraisal
  • Red Flags and Fraud Schemes Review
  • Reporting and Follow-Up

Course Location and Lodging Information

MicroTek - Chicago
Local Contact: Allegra Denes
230 W Monroe St
Suite 900
Chicago, IL 60606
(312) 236-3811

  • Click here for Site Information
  • Ask the hotel about shuttle availability to and from the training center, and be sure to ask for the MicroTek negotiated rate.
  • If you have any questions regarding the training center or other logistics, please contact MicroTek at (312) 236-3811.
  • Dress for the program is business casual.

Additional Resources

For more information, call our sales and customer service department at (800) 848-4904 or email

Tuition & Registration: $1,200